Do I need a mortgage broker? What they do, costs, and when to use one

Most people benefit from using a mortgage broker. A good broker compares deals from many lenders to find one that fits your needs, saving you time, stress, and money. Some charge fees while others are fee-free, so understanding the differences helps you choose the right advice and the best mortgage deal.

need a mortgage broker

KEY INFORMATION

Do I need a mortgage broker?

If you’re wondering whether you really need a mortgage broker, the short answer is: for most people, yes.

  • A good broker can save you time, stress and money by finding a mortgage deal you might not get on your own – and in many cases, it won’t cost you a penny.

What is a mortgage broker?

  • In short: A mortgage broker (or adviser) compares mortgage deals from a range of lenders and helps you apply for the one that suits you best.

A mortgage broker is a qualified professional who specialises in finding the most suitable mortgage for you. They can save you time by telling you which lenders are likely to accept you and how to improve your application, and can speed up the process by dealing with the paperwork.

Using a mortgage adviser is different to going to your bank for a mortgage because you’ll have a much wider choice of lenders to choose from. You won’t be restricted to just the deals your bank offers.

But not all mortgage brokers are the same: Some mortgage brokers only recommend mortgages from a select ‘panel’ of lenders while others offer mortgages from a much wider range. For example, mortgage brokers L&C work with over 90 lenders.

If your mortgage broker only has access to a limited number of lenders, you may not get access to the best mortgage rates – this means your mortgage could cost you more than it needs to.

All mortgage brokers must be authorised and regulated by the Financial Conduct Authority (FCA) to offer mortgage advice. You can check whether a broker is authorised on the FCA Financial Services Register.

We’ve partnered with award-winning mortgage brokers L&C who search 90+ lenders to help find you the best mortgage. Plus, unlike other brokers, they don’t charge a fee for their service.

Mortgage Finder

Get fee free mortgage advice from our partners at L&C. Use the online mortgage finder or speak to an advisor today.

Find a mortgage

Whole of market mortgage brokers explained

It’s important to understand the terminology before you start looking for a mortgage broker.

  • For example, a ‘whole of market mortgage broker’ doesn’t necessarily have access to the whole market – they just need to have a panel of lenders who represent each sector of the mortgage market.

This means a broker can say they are a ‘whole of market’ broker even when they only work with a limited panel of lenders.

So make sure you’re clear about what service the broker offers – the FCA expects advisers to be as clear as possible about this.

The broker should give you an “Initial Disclosure Document” that tells you about the service they can provide, whether they can recommend all the mortgages in the market, a limited selection or just one lender’s products; whether they will give you advice or not; and what (if anything) they’ll charge you for the service.

What does a mortgage broker do?

A mortgage broker will:

  • Assess your finances: You’ll be asked about your financial history and your monthly outgoings.
  • Compare lenders: Some lenders may be more suitable than others, depending on your circumstances.
  • Recommend suitable mortgages based on your situation.
  • Handle paperwork and manage the mortgage application for you.
  • Liaise with the lender until the mortgage completes

Using a mortgage broker vs doing it yourself

Using a mortgage brokerFinding a mortgage yourself
A mortgage broker will search for the best mortgage deals.You’ll do research to find the best mortgage deals.
Understand lender criteria so they’ll know which lender is most likely to lend to you.You’ll need to research to try to understand which lender may be most likely to lend.
Manage paperwork.You’ll complete the paperwork.
May get access to exclusive deals.May get direct-only deals (not all mortgage brokers offer these).
Receive support on complex situations such as if you’re self-employed or have bad credit.You’ll navigate this alone.
May cost you if you don’t use a fee-free mortgage broker.You may pay more on your mortgage if you don’t find the best deal.

Find the best mortgage rates with fee-free mortgage brokers L&C. Start online or give them a call.

Do I need a mortgage broker?

You don’t have to use a mortgage broker – you can apply directly with lenders – but many people find using a broker saves time, stress and money.

When to use a mortgage broker (and when not to)

Here are some of the circumstances in which using a mortgage broker can be most beneficial:

  • First time buyers who are navigating getting a mortgage for the first time and who will benefit from additional support.

However, you might not need a mortgage broker if:

  • You’re confident that you can find the best mortgage deal yourself. You’re happy to put the legwork in and comfortable with the risk that you might not get the best mortgage for you.
  • Product transfers. You may not need a mortgage broker if you’re moving onto a new deal with your current lender (known as a product transfer). However, a mortgage broker can help you with a product transfer and they’ll be able to double-check if you can get a better deal elsewhere too.

Award-winning mortgage brokers L&C will search 90+ lenders to help find you the best mortgage. Plus, unlike other brokers, they don’t charge a fee for their service.

Pros and cons of using a mortgage broker

Here’s what to weigh up when considering whether to use a mortgage broker or not:

Advantages of using a mortgage brokerCons of using a mortgage broker
Know the market well & should be up-to-date with the latest mortgage productsSome mortgage brokers charge fees. But some are fee-free – so be sure to check.
May get access to exclusive deals not available if you go directly to the lender.Some mortgage brokers only work with a limited panel of lenders. By comparison, brokers L&C work with 90+ lenders. So be sure to check this.
They’ll match you to the lender that’s most likely to accept your application. 
Mortgage brokers will offer advice and guidance throughout the process and be your advocate with lenders, reducing stress and increasing your chances of securing a mortgage.   

Mortgage broker fees explained

Whether or not you’ll be charged fees for using a mortgage broker varies: some brokers are fee-free whereas others charge fees.

  • For mortgage brokers that charge fees, some may charge a flat-fee such as £300-£500 for arranging your mortgage while others may charge up to 1% of the loan amount.
  • By comparison, fee-free mortgage brokers like L&C do not charge a fee for mortgage advice – they take a commission from the mortgage provider instead. But it’s worth noting that brokers who charge a fee usually do so on top of any commission they receive from the mortgage provider.
Broker typeTypical feeHow they’re paid
Fee-free mortgage£0Commission
Flat-fee broker£300-£500Fee + commission
Percentage-based brokerUp to 1% of loan amountFee + commission

At HomeOwners Alliance, we think a mortgage advisor is extremely useful in sifting through mortgage deals and finding the right mortgage for you. But we also don’t think you should have to pay a fee for the service.

We’ve partnered with award-winning mortgage brokers L&C who search 90+ lenders to help find you the best mortgage. Plus, unlike other brokers, they don’t charge a fee for their service.

Mortgage Finder

Get fee free mortgage advice from our partners at L&C. Use the online mortgage finder or speak to an advisor today.

Find a mortgage

How to find a good mortgage broker

Choosing the right mortgage broker can make a big difference to the deal you get. Here’s how to find a trustworthy one:

  • Check how many lenders they work with to make sure the broker will find you the best deal on the market. For example, L&C works with over 90 lenders.
  • Do they charge fees? Some mortgage brokers will charge up to 1% of the loan amount to arrange your mortgage while others like L&C are fee-free which means you won’t pay anything.
  • Ensure they’re FCA authorised. You can check the firm’s credentials by checking the FCA’s Financial Services Register.
  • Read reviews online such as on websites like Trustpilot

If you’d prefer to skip the research, you can speak to our fee-free mortgage brokers L&C for expert advice.

Mortgage broker vs bank

Going to a bank limits you to its own mortgage products and its lending criteria may not suit you either. While a mortgage broker can compare offers from multiple lenders, including deals from your bank.

Find the best mortgage rates with fee-free mortgage brokers L&C. Start online or give them a call.

Questions to ask your mortgage broker

Here are the questions you should ask a mortgage broker:

  • Which lenders do they work with?
  • Will they tell you about any deals lenders may offer directly that could be cheaper?
  • What their fees are? Ideally, look for ‘fee-free advice’.
  • What is included in their service? Will they handle paperwork and chase lenders?
  • When are they contactable – is it just office hours or evenings and weekends too?

What should I do? Next steps

If you need a mortgage, here are the next steps to take:

  1. Research mortgages so you understand the basic types and the differences between each. Our guides on types of mortgages and mortgages made simple are a good place to start or if you need a quick refresher. If this is your first mortgage, see our guide on steps to getting your first mortgage or if you are remortgaging, you may also find our remortgaging made easy guide helpful. If you find this overwhelming, go straight to step 3.
  2. Use online tools like these handy calculators that show you instantly how much you may be able to borrow and how much your mortgage repayments would be.
  3. Get fee-free advice from a mortgage broker: They’ll speak to you in more detail about your circumstances and find the best mortgage deal for you. Plus, they’ll factor in any mortgage fees and costs to make sure you get the best deal overall.

Looking for the cheapest mortgage rates? Speak to fee-free brokers L&C — start the process online or speak to an advisor today.

Mortgage Finder

Get fee free mortgage advice from our partners at L&C. Use the online mortgage finder or speak to an advisor today.

Find a mortgage

Should I use the estate agent’s mortgage broker?

No. There are a number of reasons why you’re better off not using the mortgage broker recommended by an estate agent you’re buying a house through:

  • You’ll give away your financial situation: While it’s important to be up front and honest about what you can afford, if the estate agent marketing a house persuades you to let their in-house adviser vet your finances, the agent will have a clear idea about what you can afford and may encourage the seller to push for a higher offer.
  • You may not get the best deal: The broker may charge a fee or may only have access to a limited number of lenders.

Some estate agents tell buyers they need to use their in-house broker to have their offer put forward or will be disadvantaged in some way if they don’t. This is known as conditional selling and it is illegal. Find out more in our guide Conditional selling: Do I have to use an estate agent’s mortgage adviser?

What to do if you have been given poor mortgage advice

If you believe you have been given poor advice, the first step is to complain, in writing, to the lender, financial adviser, or broker. If they do not resolve your complaint satisfactorily within eight weeks, you can take your complaint to the Financial Ombudsman Service.

Looking for the cheapest mortgage rates? Speak to fee-free brokers L&C — start the process online or speak to an adviser today.

Frequently Asked Questions

What is a mortgage broker?

A mortgage broker is a qualified professional who helps you find and apply for the right mortgage. They compare deals from multiple lenders, explain your options, and guide you through the application process to make getting a mortgage easier and often cheaper.

What does a mortgage broker do?

A mortgage broker reviews your financial situation, recommends suitable mortgage deals, and handles much of the paperwork on your behalf. They’ll liaise with lenders, ensure your application meets criteria, and help you secure the best rate based on your needs and circumstances.

Do I need a mortgage broker to get a mortgage?

You don’t have to use a mortgage broker – you can go directly to a lender. But using a broker can save you time, improve your chances of approval, and help you access exclusive deals not available on the high street. For many buyers and for those remortgaging, the benefits outweigh going it alone.

Are mortgage brokers free?

Some mortgage brokers charge a fee, while others are fee-free. Fee-free brokers, such as L&C, are paid by the lender through commission, meaning you don’t pay for their advice. Always ask how your broker is compensated before proceeding.

How do I find a mortgage broker near me?

Look for a mortgage broker who’s FCA-authorised, transparent about fees, and able to search a wide range of lenders. You can search the Financial Services Register, read reviews online, or use a fee-free broker like L&C to get started quickly.

Should I use a mortgage broker?

You don’t have to use a mortgage broker, but most people find it makes the process easier and cheaper. A good mortgage broker can compare deals from a very wide range of lenders, saving you time, stress and money. They’ll also guide you through the application and help you avoid lenders that are likely to reject you.

Is a mortgage broker worth it?

Yes – in most cases, a mortgage broker is worth it. They can often find mortgage deals that aren’t available directly to the public and help you find the best deal overall once fees and rates are considered. Using a fee-free mortgage broker means you can get expert advice and support at no extra cost to you.

Mortgage adviser vs mortgage broker – what’s the difference?

In practice, mortgage adviser and mortgage broker usually mean the same thing: a qualified professional who recommends and arranges mortgages.
However, some advisers work for a single lender (like a bank) and can only offer that lender’s products. While a mortgage broker compares deals from many lenders across the market. Choosing mortgage broker usually gives you more choice and better value.

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HomeOwners Alliance Ltd is registered in England, company number 07861605. Information provided on HomeOwners Alliance is not intended as a recommendation or financial advice.

Mortgage service provided by London & Country Mortgages (L&C), Unit 26 (2.06), Newark Works, 2 Foundry Lane, Bath BA2 3GZ, authorised and regulated by the Financial Conduct Authority (FRN: 143002). The FCA does not regulate most Buy to Let mortgages. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

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