Halifax changing to Lloyds: what it means for your mortgage

• If you’ve got a Halifax mortgage, it will soon switch over to Lloyds because the Halifax brand is being axed by Lloyds Banking Group. As part of the rebrand, borrowers will see their mortgage with Halifax changing to Lloyds.
• The group will stop opening new accounts under the Halifax brand and begin a process of moving existing accounts to Lloyds branding.
• Lloyds Banking Group, which has 531 branches overall, will begin dismantling signage at the 190 Halifax-branded sites from early 2027, removing the 173-year-old former building society’s name from UK high streets.
• The decision was first reported in May and has proved controversial among some customers. However, no branches will be closed as a result of the Halifax rebrand.

Why is Halifax changing to Lloyds?

• The decision follows a review of Lloyds’ branding strategy. The group has operated under three brands – Lloyds, Halifax and Bank of Scotland – since January 2009, following the financial crisis.
• This move will mean Lloyds will be the group’s only brand in England, Wales and Northern Ireland from next year, although Bank of Scotland will remain for customers in Scotland.

What happens to my Halifax mortgage?

If you have a Halifax mortgage, you don’t need to do anything. Lloyds says the change is mainly to the branding and your existing mortgage will continue as normal.

• The bank has assured customers that their mortgage terms, interest rate, monthly payments and product end date will not change because of the rebrand.
• Sort codes, account numbers, standing orders and payments will not be affected by the brand migration plan.
• If you use the Halifax app and online banking, the bank will get in touch with you over the next few months to move you to the Lloyds app and online banking.
• The brand of your Halifax accounts will change over time. If you have different Halifax accounts, updates may happen at different times.
• You won’t need to remortgage or sign a new mortgage agreement because of the change.

Lloyds’ consumer relations boss, Jas Singh, said: “As Halifax changes to Lloyds, our Halifax customers will keep everything they know and love today – the same fantastic app design, the same friendly faces in our branches – even the same sort code and account number. But as Lloyds customers, they’ll get the best innovation and experiences we offer.

While you don’t need to take any action due to the Halifax rebrand, if your current mortgage deal ends in the next six months, it’s a good idea to review your remortgage options now. That way you can secure a new rate, then keep it under review in case rates improve before you need to switch.

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What happens to my Halifax accounts?

Whether you have a Halifax mortgage, current account, savings account, ISA, credit card or insurance policy, you’ll gradually see your products move to Lloyds branding over time. Lloyds says the changes are mainly to the branding, so in most cases your account details, terms and day-to-day banking will stay the same.

Product	What happens?
Mortgage	Your mortgage terms, interest rate, monthly payments and product end date won’t change. You don’t need to take any action as a result of the rebrand.
Current account	Your sort code, account number, Direct Debits and standing orders will stay the same.
Savings	Your savings balance and interest rate won’t change because of the rebrand.
Cash ISA	Your ISA will continue as normal and its tax-free status won’t be affected.
Credit card	Your existing credit agreement and account will continue as normal.
Insurance	Your policy will continue as normal. Lloyds says it will contact affected customers if any changes apply.

Do I need to do anything?

No. Lloyds says that Halifax customers don’t need to take any action unless they are contacted directly by the bank about moving to the Lloyds app or online banking. The transition will happen gradually, and customers will be told in advance if anything changes for their account.

• Top tip: Be aware that fraudsters are likely to try to exploit the Halifax rebrand. Halifax says it will only contact you about the transition by email, letter or online/mobile banking message. It will not call or text, and will not ask you to log in with a link or QR code.

If your fixed-rate mortgage is ending soon, it’s worth reviewing your options up to six months before your deal expires.

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Can I still get a Halifax mortgage?

Yes. As it stands, you can still apply for a Halifax mortgage and any applications you’ve already started will progress as usual, says the bank.

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