Leaseholders to get stronger rights to challenge unfair service charges from April 2027

The government has set out when new service charge protections are due to take effect in England, giving leaseholders greater access to information and stronger protection over legal costs.

Post updated: November 12th, 2026

leasehold latest news

Over three million leaseholders in England are set to benefit from stronger rights to challenge unfair service charges, starting from 1 April 2027, subject to Parliamentary approval. 

Here’s what’s changing:

Clearer information about service charges

  • Leaseholders will gain stronger rights to request information about their service charges, so they can see how their building is managed, maintained, repaired and insured, says the government in it’s latest leasehold reforms announcement .
  • The new rights will cover information such as maintenance invoices and fire safety documents going back up to six years. Landlords will need a good reason to refuse to provide it.

Stronger protection over legal costs

  • From the same date, leaseholders will also get stronger protection from having to pay their landlord’s legal costs when they challenge a charge. 
  • Landlords will generally need court or tribunal approval before passing their legal costs on to leaseholders through variable service charges or administration charges, subject to exceptions.
  • Leaseholders will also gain a new right to ask a court or tribunal to order their landlord to pay some or all of their legal costs in certain disputes. The new legal-cost rules will not apply to proceedings issued before 1 April 2027.

These changes bring in key protections from the Leasehold and Freehold Reform Act 2024, giving leaseholders more information and greater power over the costs they are asked to pay.

The government says five sets of regulations are being laid in Parliament on 12 November 2026 to put the protections into effect. Further regulations setting out more detail on the legal cost reforms are due before the end of the year.

for the latest news, advice and money saving offers

Further leasehold changes in November 2027

From 1 November 2027, leaseholders will automatically get clearer information about the charges they are being asked to pay. This includes detailed information about the building insurance they help pay for, along with stronger protections against excessive or unreasonable fees for arranging and managing that insurance. 

Landlords will also have to publish a list of administration charges, showing the amounts or explaining how they are calculated.

These rules will apply whether their building is owned by a private landlord, council or housing association. From the same date, private landlords will also have to use simpler, standardised service charge demand forms and provide financial accounts and annual reports.

The annual reports will include information about the building’s condition and planned major works, helping leaseholders see what’s coming and budget for it. The new accounts requirements will apply where costs are shared through variable service charges payable for at least four homes.

From 1 November 2028, councils and housing associations will also have to provide their leaseholders with the new standardised service charge demand forms, financial accounts and annual reports.

The government says the changes are being phased in to give landlords time to update their billing and accounting systems. Councils and housing associations will have an additional year to introduce the new reporting requirements because their systems are more complex.

Prime Minister Andy Burnham said: “It is simply wrong that millions of leaseholders can be hit with unfair charges, then face another bill just for challenging them. That isn’t right, and where we can act quickly to change it, we will.

“Today’s changes are only the beginning. We’re giving leaseholders stronger rights now, while we press ahead with the bigger reforms needed to put power back in homeowners’ hands and end the feudal leasehold system for good.”

Chief Executive of the Leasehold Advisory Service, Kion Ahadi said: Service charges are the most common issue leaseholders contact us about. We welcome these changes as an important step forward in helping people understand what they are paying for and challenge costs they believe are unfair.

Leaseholders need clear information about how their money is being spent and a fair opportunity to raise concerns. Better access to that information and stronger protection from landlords’ legal bills will give them more confidence to hold their landlord to account.

What can leaseholders do now?

You don’t have to wait for the reforms to question your service charges. You already have rights to request information and challenge unreasonable costs, depending on your lease and the type of charge.

If a bill looks wrong or a charge has increased without explanation, check your lease and raise your concerns with your landlord or managing agent in writing. Keep copies of your bills and correspondence, and speak to other leaseholders to see if they have the same concerns. Our guide to service charge problems and how to challenge them explains your options.

However, be aware that the reforms won’t automatically mean lower bills. Buildings still need maintaining and insuring, but clearer information should make it easier to see where your money is going and challenge unreasonable charges.

What about wider leasehold reforms?

These changes are part of a wider overhaul of the leasehold system. Many measures in the Leasehold and Freehold Reform Act 2024, including abolishing marriage value and introducing standard 990-year lease extensions, have yet to take effect.

Further reforms are planned through the Commonhold and Leasehold Reform Bill, which is due to be introduced in Parliament before Christmas 2026. Proposals include capping existing ground rents at £250 a year, making commonhold the default for most new flats and making it easier for existing leaseholders to convert to commonhold.

For what’s already changed, what’s still to come and whether to extend your lease now or wait, read our guide to leasehold reform.

Unsure whether to extend now or wait for leasehold reform? Our lease extension partner Homehold can explain your options and provide a free initial consultation and estimate.

Find a Leasehold Expert

Get expert advice on extending your lease, buying your freehold or applying for the right to manage.

Get a free consultation & quote
Subscribe
Notify of
guest

0 Comments
Newest
Oldest Most Voted

Related Articles

for the latest news, advice and money saving offers

Latest News

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookies are required for the website to function correctly.

Analytics & Website Improvement

We use analytics technologies to understand how visitors use our website, measure the effectiveness of our content and services, and improve the overall user experience. This information helps us identify popular pages, improve website performance, and make our services more useful. You can disable these technologies.

Advertising & Personalisation

These technologies help us measure the effectiveness of advertising, understand which marketing campaigns generate enquiries, and show more relevant advertising on other websites and platforms.