Hoamie.ai
Hoamie.ai
Hoamie.ai is an intelligent assistant designed to help homeowners and buyers get fast, accurate answers about homeownership, property buying, and related services. It learns from trusted content on hoa.org.uk and responds in real time.
How to use the chatbot
- Type your question in the chat window.
- The chatbot searches HOA content and related trusted sources.
- It returns a clear, concise answer and may offer related tools or services.
- Call-to-action buttons may appear if the topic matches a service, such as finding an estate agent, checking stamp duty, or comparing mortgage rates.
The chatbot is designed to understand natural language, so you can ask questions in your own words.
How it works
- Content ingestion: The chatbot continuously learns from selected pages on hoa.org.uk.
- Topic understanding: Your question is classified into relevant topics (e.g. mortgage, stamp duty, selling).
- Answer generation: It retrieves the best information and generates a plain-language response.
- Action likelihood: If the system detects high intent, it may display useful CTAs such as calculators, guides, or referral services.
- Continuous improvement: All anonymous interactions help the model improve accuracy over time.
Privacy & GDPR
Your privacy is protected:
- No personal information is stored without consent.
- Conversations are anonymised and used only to improve chatbot quality.
- The system complies with GDPR and UK data protection law.
- If you choose to complete a form (e.g., to request a service), that data is handled under HOA’s Privacy Policy.
- You may request deletion of personal data at any time.
For full details, see our Privacy Policy.
