HomeOwners Alliance logo

Sign up to our newsletter for the latest property news, tips & money saving offers

  • Can I move during local lockdown? Read latest advice

What is a cooling off period?

What is a cooling off period and when does it apply? I'm having second thoughts about my estate agent and wondering if there is still time to end my contract?

Cooling off period

I’m not a lawyer and therefore you should seek advice from a legal professional. However my understanding of the latest regulations of a cooling off period are: if an estate agency contract is signed away from an estate agent’s premises, i.e. in your home, they are compelled to allow you to cancel the contract within 14 days of that signing. It is deemed a distance contract in that event. Therefore, you can change your mind.

However, there is a caveat in that if you have expressly given permission (and this would have to be demonstrated) for marketing to commence before the 14 days, this would negate your right to cancel. Importantly, this cannot simply be a ‘pre-ticked’ box that the agent displays on the contract but rather you must clearly go out of your way to state that you want marketing (and therefore their costs) to begin soonest.

The same especially applies to online agents either by way of an agreement being entered into electronically or face to face.

Estate agent contracts signed by the customer in the estate agent’s office do not fall within the Regulations and so do not have the benefit of a cooling off period.

Answered by Russell Quirk, eMoov 

Related reads

Leave a comment* Required

  1. No comments yet.

Make the most of your home this Autumn.

Sign up to our free newsletter this October for your chance to win a £50 John Lewis voucher. With their extensive home and garden collections you'll be spoilt for choice. For the latest news, advice and exclusive money saving offers.

Prize draw to win voucher offer ends 31st October 2020.
Read our privacy policy