Reviews 14,578 • Excellent 4.7
This is a HomeOwners Alliance summary of recent Trustpilot Reviews
Chris from Yopa was very helpful and…
Chris from Yopa was very helpful and professional. Yopa drone pictures taken by Chris were extremely impressive. Yopa fees were reasonable and they managed to find me a buyer within weeks. I would recommend Yopa to others.
I was lucky and I had a very friendly…
I was lucky and I had a very friendly agent! Russel. Always he offered me an answer, even on his day off. He never let me down and he was very helpful.
Penny was professional and provided an excellent service. She kept me up to date with information regarding the purchase of my new home and helped me to get everything ‘over the line’. Thank you for all your help.
Luqmaan was excellent guiding us…
Luqmaan was excellent guiding us through selling our property. No request was ever too much trouble. He made what could have been a very stressful situation much easier. It was great having the rest of the Yopa team offering regular updates and support. Would definitely use their services again.
Best house sale experience!
We were hesitant to use an on-line estate agent due to concerns about the up front payment, what would happen if our house didn't sell and what incentive the agent would have to sell once monies were paid. However, we need not have worried! Daniel was excellent throughout what proved to be an extended sale process; he is very friendly, personable and extremely professional. Despite our fears, he was always available and he made it clear we could call him at any time. Even hearing his children in the background added a friendly dimension to it all. The photographer was exceptional; he didn't use a fish-eye lens and house viewers commented on the authenticity of the pictures. The on line process of appointment bookings worked really well, which allowed us direct control over the scheduling of appointments, as did the direct contact with the buyers during the sale process. Overall, we wholeheartedly recommend Yopa and their local agent.
During our whole time looking for properties our best experience was with Calvin Brooke. From the moment we made contact to view property he made every effort to accommodate us. Once we had arrived you could really tell that he had spent the time getting to know the property he was selling and knew every last detail. we could not fault his professionalism and willingness to go the extra mile.
Yopa : Stuart Randall’s
Stuart came to our home and valued it for us , he was polite and friendly. Stuart was very informative and knowledgeable about the local area. I would definitely recommend him to all my friends & family.
I’m very grateful of Peter Elson and…
I’m very grateful of Peter Elson and his team at Yopa. For the sale of my late fathers house. They did all they could to make it easy for me in this hard time.
The service from Yopa has been excellent. My Agent, Wayne is a credit to the company and should be commended for his professonalism during a difficult sale.
Outstanding service provided, Highly recommend
Outstanding service provided from the day of viewing the property, right up until completion. Natalie Richards was reliable and always there for us when needed - nothing to much for her, she was only a message or call away! Thanks for everything and helping us buy our dream home.
Excellent and professional service
Excellent and professional service. Would totally recommend
House viewing good service
House viewing was appropriately arranged, the agent was friendly and allowed time to view along with a conversation to explain the next steps. The agent was not forceful but simply stated the facts and what to expect.
Love it, Christian was great in arranging me a late night viewing really easy and loved the property so much
Julie was amazing
Julie was amazing. She went above and beyond to help me. I lost my father and had no clue about selling house. She helped me every step of the way. Thank you
Very good service overall. Great communication, questions were answered very quickly. Paul Keadell was very helpful and friendly. Would recommend.
Mis-selling services and con
Paid upfront fees to advertise my house with Yopa yorkshire (West yorkshire area), our agent had completely mis sold us services, he didn't do any viewing follow-ups or chasing, he had no idea there was even an offer submitted on our home, he took blurry photos but claimed the filters were enhancing it, and he said the house would be advertised on all local sites, which it hadn't been. Formal complaint had been opened and ongoing for over a month. Outcome was £100 refund as a final offer as Yopa claimed the rest we paid was to cover the "blurry photos" and services we had already received. Highly recommend you avoid Yopa at all costs. Completely mis sold the services, once they have your money they don't seem to care. Potential buyers even claimed they didn't receive 1 phone call from the agent. Total waste of time, money, and resources using this company.
Excellent service by Lisa
Excellent service by Lisa. Really happy with the service. She went above and beyond to get the sale done and we were so impressed by her work ethic. We will highly recommend her to anyone.
I’m very happy with Yopa.
I’m very happy with Yopa. They go above their call of duty.
Great communication, nothing too much trouble. Highly recommend.
A great experience!
This was our first time using Yopa and it was a brilliant experience! It was all so easy - all progress could be readily checked on line, and our dedicated agent was on hand to chat to on the phone or by text, right through to completion. We felt totally in control the whole time and the support and guidance we received was spot on!