Housesimple
Reviews 7,180 • Excellent 4.7
This is a HomeOwners Alliance summary of recent Trustpilot Reviews
Peter Whitehouse is really on the ball
Peter Whitehouse is really on the ball, nothing is too much trouble and to say it briefly he is a real "ambassador" for your company. Car sales men and estate agents are not the most liked people in the world, Peter is not one of those people, he is a true gentleman, able to make suggestions and open to discussion. definitely someone you would go to the local and have a beer with
Really helpful
Really helpful, a great app and useful service. Thank you!
Highly recommended
Great customer service. Attentive and proactive staff. Excellent mortgage advisors. No commission. What's not love???
Very easy to arrange viewings
Very easy to arrange viewings, can instantly message potential purchasers without the need to wait for office hours. Held back on giving 5 stars because house simple have been unable to get feedback from the majority of our viewers, could do with chasing them a bit more.
Fantastic!
Fantastic! Highly recommend
Customer service and communication has…
Customer service and communication has been excellent throughout
Very pleased with house simple…
Very pleased with house simple excellent service you can manage viewing ect yourself if you wish to no waiting, all done instantly very pleased
Professional and efficient service.
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Great service
Great service, amazingly fast process from pictures taken to listing on rightmove the same day
Up to now all round very good…
Up to now all round very good experience thank you
Very good service and happy so far
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Would recommend house simple
Would recommend house simple, they keep us updated throughout. Like the app as I can manage the bookings and keep in touch with the people wanting to view.
Would recommend
Really good service & good value.
Happy overall
Overall happy with the service
Simply the best
We have received excellent service from House Simple. They have been both attentive and informative, keeping in touch on a regular basis throughout the whole process. We are, hopefully, in the process of proceeding with an offer. Viewings, which we have conducted ourselves, have been easy to arrange and keeping in touch with the viewers was simple.
Saved us a fortune
Sure, they're an online agent. They don't have branches you can just walk in to, and sometimes you have to wait to speak to whoever you need on the phone. BUT....we've just completed the sale of our house for an absolutely tiny fraction of what a high street agent would have charged. The transaction only cost us anything because we upgraded the pictures - which were brilliant and worth it. Buyer found in less than a week with an offer over the asking price. Progression team did their job fine - passed messages when required and liaised with our solicitor - even keeping working during the Covid situation. There's no bells & whistles with Housesimple, but most high street agents are con artists anyway regardless of how good they try to make themselves out to be. It's time for a new business model to finally step in and force traditional agents to stop raking in extortionate fees for very little service. I honestly think Housesimple's approach is the way forward.
Couldn't ask for anything more, perfect in every aspect.
All at Housesimple looked after my sale from beginning to end. Special thanks to Carly Read, Ryan Smith and Ross England. Quite simply couldn't have asked for more.
So far I can only say good things about…
So far I can only say good things about Housesimple, They got my flat on the market quickly, they were friendly, patient and helpful.
Not recommended
Not recommended. They accept offers under your own name without your explicit permission. Very slow in replying to emails and taking actions. Lot of extra work to follow up with them.
Great sale experience
Excellent service, online area easy to use. They managed to uncover that a bidders position was different than we had been told, saving us time which would have been wasted pursuing this sale, and later negotiated a sale for us quickly on a Sunday when we had 3 different parties interested.