Yopa

Reviews 16,390 • Excellent 4.7

Excellent

87%

Great

6%

Average

1%

Poor

1%

Bad

5%

This is a HomeOwners Alliance summary of recent Trustpilot Reviews

Chloe was absolutely fantastic!

Chloe was absolutely fantastic!After searching for our first home for over a year, and having countless let downs from other agencies, we were over the moon with our experience with Yopa. Chloe went above and beyond to get a viewing booked on short notice, kept us up to date with everything going on, helped us get an offer in straight away, and recommended solicitors and mortgage brokers for us to get the best rates. Her honesty, cheerful personality and sense of humour was a breath of fresh air. She's a real credit to the company and we can't thank her enough for all her help in finally finding us the perfect home!

Zoe was really friendly and…

Zoe was really friendly and professional, she clearly has a wealth of knowledge when it comes to selling houses. She explained that Yopa can help with all aspects of my move taking the stress out of finding solicitors etc

From the 1st meet we had with Joe

From the 1st meet we had with Joe, his energy and enthusiasm showed, we felt if anybody is excited about selling our place then there is no one else better.After his valuation and assessment he was confident we will get buyers and offers, we he wasn’t wrong within one day of viewing we had offers coming in.If your selling or buying then Joe is definitely the guy to choose.

Very good and speedy service

Very good and speedy service. Quick House sale and good negotiation

Jo Barham was direct

Jo Barham was direct, pleasant and knows her job. Very easy to work with and I will recommend her. Temitope Oloyede

Kayley Mo what a Star!!

From start to finish Kayley Mo has been fantastic. She organised 13 viewing on one day and we received 5 offers! All over ask! She managed the whole process and negotiated brilliantly to get us the best offer. I have already recommended her to friends and family. Kayley has been at the end of the phone whenever I have called and she was all over the solicitors when was needed! Would highly recommend.

I requested a valuation for my property…

I requested a valuation for my property in Sk9 postcode, and out of all agents that came to do the valuation, yopa agent which came on 28th March 22 was literally very unprofessional in every way, Firstly she didnt give her business card, secondly she were walking through my house unimpressed and taking the lead rather than following me thirdly she didn't even check house prices sold on my street properly even the house next door which was sold in 2018 was not in her sheet, I was trying to give her an excuse as not being a local for her lack of knowledge and she was offended and told me that there is no point continuing with her visit , and she grabed her bag , walked out and got out banging the door shut.She was bragging on about yopa and what a big company it is but with her little knowledge and unprofessional attitude I wouldn't even trust her to sell my 2nd hand wardrobe.

As a buyer I found the experience with…

As a buyer I found the experience with Yopa excellent.From the initial contact to the house visits and general ongoing communication and updates.Highly efficient and very courteous.Many thanks.SN.

Agent was friendly and informative.

Agent was friendly and informative.

Can't thank Jack and Kirsty enough

Can't thank Jack and Kirsty enough. 5* customer service, have gone above and beyond to help and advise me throughout the sales process, ensuring I'm fully in the loop about everything I need to know. Nothing is too much trouble and they have been available at the end of the phone if I needed them outside of most other agents normal office hours. Highly recommended to friends and family and wouldn't hesitate to use them again in the future.

My estate agent Emma Wallington was…

My estate agent Emma Wallington was absolutely brilliant, the process of selling can be very stressful but I can honestly say that I did not have any stress at all, from the start of the process to completing only took 7 weeks and ran so smoothly from start to finish thanks to Emma’s hard work, I would have no hesitation in recommending Yopa to anyone who is thinking of selling.RegardsJulia

Joseph parker is super star as he…

Joseph parker is super star as he helped me through selling my house and faund us very beautiful house. And all process was very easy and smooth as you not going financially any where as its evething online. Highly recommended, joseph parker he was so helpful and makes everything so easy for you and treating you like very friendly.

Very helpful information which I got…

Very helpful information which I got today. Made it easier to how to go about it . Many thanks

Poor communication

Cancelled viewing appointments without any reason. Rearranged for dates I said I was not available. Very difficult to get hold of on the telephone and long delays getting a reply on live chat. I would avoid purchasing a property from Yopa.

Absolutely amazing highly recommended

Absolutely amazing highly recommended

We can’t thank YOPA enough for their…

We can’t thank YOPA enough for their excellent customer service! One estate agent in particular was fantastic, the whole way through our journey in purchasing our first home! Liza Thankyou for your help and guidance, no matter what day/time you were always there to answer our questions and support us through the process. We purchased our first home and moved in within 3 months with the thanks of YOPA.

I had a viewing with Nicole for a 2…

I had a viewing with Nicole for a 2 bedroom property, she was very informative about the property and the location, very friendly person and was willing to help in every way.I would recommend Nicole for any viewing going forward.

Felicity

Felicity, the local agent, was extremely professional, knowledgeable and managed to answer all my questions adequately.

Terrible service

Terrible service, terrible communication, they changed viewing times with half hours notice didn't show up for other appointments, very 6 rude when told of their mistakes. When the day came to exchange could not get hold of them to see what was happening with the keys. Do not use if you have an NP pos

Yopa

Yopa, at first were very helpful & we had chosen a package where it included assisted viewing. The person in charge of sales & responsible for the home viewings left, then it was back to us. I leave this review as someone who sold through the pandemic & am sure if Covid 19 were not prevalent the review would have been much better