Yopa

Reviews 20,678 • Excellent 4.5

Excellent

87%

Great

5%

Average

<1%

Poor

<1%

Bad

6%

This is a HomeOwners Alliance summary of recent Trustpilot Reviews

Had a viewing booked on the weekend

Had a viewing booked on the weekend, got a text 30 mins before apologising saying they had childcare issues, ok not a problem we have all been there Rearranged for Friday at 5pm cancelled meetings at work arrived there all in darkness and no one there to meet me. Rang the guys number no response. Rang the office who said they would get him to ring me still waiting.

Everyone at Yopa was very helpful and…

Everyone at Yopa was very helpful and efficient but I must give Peter Shelley, the local agent, special praise for giving exceptional service. He did everything he could to move the process on and made it a positive experience. I would not hesitate to recommend Yopa to anyone in the future. Once again thank you to Peter.

Unreasonable hidden and unscrupulous behaviour

Watch the small print!!!! We sold our house with a different estate agent after cancelling our contract with Yopa and after 3 years from completion Yopa have a debt collector chasing us for fees which we are now disputing . This has come as a big surprise as Yopa have never sent an invoice or requested any monies in the last 3 years. It would appear they’re desperately looking for creditors or are selling what they perceive as debt to debt collectors!!!

One fantastic experience with Yopa

Gillian the Sales Agent was fantastic from start to finish which was paramount in our particular situation as we had a long distance relocation which was stressful in itself . All topped off with a welcome gift Thank you so much Gillian / Yopa x

Yopa were great

Yopa's estate agent helped us through all aspects of buying in a friendly, professional way. She was always ready to answer questions, even if they seemed a bit silly. She really helped push the sale through ,always keeping in touch with updates. I would recommend Yopa, judging by our experience.

Excellent service

Simon was excellent. He really helped push things along towards the end particularly as our mortgage offer was about to expire. Would highly recommend using him/Yopa.

Shauna Barnhouse came to value my house…

Shauna Barnhouse came to value my house and was very professional, turned up on time, and was very helpful. Definitely would recommend and will be using again in the future. Very pleased.

Phil has been amazing from the very…

Phil has been amazing from the very beginning of putting my property on the market right up to the last day of completion! Anytime I had a question (I had a lot!!) he was always there to help. He made my journey so much easier and straight forward. Highly recommend!!!

Sue was brilliant

Sue Pownall was very pleasant and helpful. She was punctual for our appointment and was very thorough in her evaluation. I was very happy with her valuation of the property and would have happily used her services were it not that the house sold before we listed.

We could not be happier

We could not be happier. The service we received was second to none. The agent that took care of everything for us was called Stuart Randall’s. A really nice easy going chap. Was straight forward honest throughout the whole process and made it as painless as it possibly could be. His daughter Morgan also works with him and helped with the viewings as well, she too is lovely. Definitely the best agents we have ever dealt with and a much better price than the run of the mill old fashioned High St estate agents. I could not recommend them highly enough. If you do read their guys thank you very much

Knowledgeable and attentive

Stuart was very helpful when looking at 2 properties today. He was very knowledgable about both the properties as well as the surrounding areas. Stuart was attentive with his communication which I appreciated.

Amazing Team

Very pleasant and helpful viewing experience with Gillian. Simple and straightforward to book a viewing & fantastic communication from the local team Megan, Donna, Brodie & Emma. Whole team is really friendly yet professional throughout.

Fantastic…Shelly has been brilliant!

Shelly came out to complete a valuation on our home, that same day photographs were taken and within 24 hours our house was on the market. After starting viewings we received an offer after 7 days and now our house is sold 😁😁 Shelly was so efficient and has been so helpful, nothing is too much trouble for her. She is always on hand when I have needed to ask advice and has kept us informed of each stage of the process. Everything has been so easy and straightforward. Can’t thank Shelly enough! can’t recommend her enough! We are so excited for our new home so THANKYOU! 😊🏡🏡

expert agent

Morgan was impeccable, She was thorough and professional and great to work with, gave expert advice and shared detailed knowledge of houses we visited, took the time to give insight into the process and clearly knows the city incredibly well 100% would recommend

Sale of Mums bungalow

Looking to sell my Mums bungalow after she moved into residential care. Went with Yopa after meeting with their agent, Leanne Tippett, as she was so likeable and enthusiastic and the fixed fee was very competitive.Yopa online listing was really good as it included lots of pictures and 3d views of the inside of the property.Overall the sales experience went smoothly and Leanne was great at keeping me informed and keeping the buyers happy.Happy to recommend.

Great service

Great service - Terry gave us access to the property every-time we asked for during the purchase. Terry has been very flexible with us. Terry also responded to phone calls and text message straight away.

The price is very good and an excellent Yopa agent

The price is very good. James Baird was the agent for Yopa and he was very professional. He was excellent in dealing with the prospective buyers to such a degree that I felt they trusted him for advice. He did all the viewings and he was instrumental in the actual sale of my house. I am not usually prone to praising people but I have to admit he was excellent and I would always use Yopa for any future property sales. I was very impressed.

YOPA have been fantastic

YOPA have been fantastic, particularly my agent, Stuart Randalls. Stuart has looked after me throughout the whole experience and was always accessible when I had a query. Selling is always a stressful endeavour, but when you have constant support, it becomes so much easier. The online portal YOPA use to communicate through is also really clever and makes everything straight forward and understandable.I’d highly recommend YOPA if you’re thinking of buying or selling.