Reviews 431 • Excellent 4.9
This is a HomeOwners Alliance summary of recent Trustpilot Reviews
Eventual success selling a mobile home.
When my mother had to move into residential care, we had to sell her park home. I picked eSaleto keep costs down. It took a long time to sell the home, because of the state of the market & then because of covid. Everyone I spoke to at eSale was helpful throughout. In the summer of 2021, their was a flurry of interest, with several offers. Whatever difficulties arose, eSale's agents were always supportive. I won't hesitate to us them again or to recommend them.
After very careful consideration
After very careful consideration, I decided to list my property for sale with Esale. I liked the fact that I was dealing with a good company with a small & very efficient team. No matter when I phoned or sent emails to Esale, the guys/girls at Esale always responded promptly, and in a kind & courteous manner.Everything was carried professionally, on time and in budget. Well done Esale 10/10. Highly recommended! Alan (happy client)
This was my second experience buying/selling with Esale. I would use Esale again in the future, should the suitation arise. Thank you very much.
Excellent service, from first contact to completion.
I highly recommend using Esale to sell your house. They provided good value, at a fraction of the cost of traditional estate agents. David, Jessica and Craig made the whole process very easy for us. We always received good communication from them and we were always able to speak to someone when we needed to. Esale provided accurate floor plans and photos, and we were able to check and agree the advert before it went live. Less than 36 hours after the advert went out we had accepted one of multiple offers. The team also provided excellent after sales service, right up to completion.
I would definately recommend The ESALE…
I would definately recommend The ESALE team.. Jessica, Craig, & Dave.The Esale "A" Team... 👍👏100%..Custommer Service.100%.. Reliability.100%.. Competable, Realistically priced, Friendly,.. Simply "The Best." .. 100%.. Unbeatable in every aspect.Brilliant Experience, no hassle, no pressure, fantastic price, second to none team of professionals..They achieved, the "Impossible." .The Sale of my House..Thank you so very much "ESALE" , l appreciate all your hard work, devoted time, passion and perseverance.. It's so much appreciated.. You are the Best Christmas Present We could of ever wished for.. All the Best for 2022 A very Happy New Year.. I'm sure it's going to be Prosperous and lots of fun. Kindest Regard's Derry & Caroline McDonald...
Excellent service. Dubious about using an online estate agent after reading bad reviews on some of the providers. Esale however, were extremely helpful, friendly and approachable. After discussing our needs our house was put up for sale at a fraction of the cost of a high street estate agent. Although our house was a challenge to sell, Esale were in constant contact with updates and reviews. They helped us through the whole process of selling our property and always had time to talk as well as returning our calls. Would definitely use again in the future. Thanks David, Craig and Jessica.
There’s no doubt I will use them again
For several years I’ve used an online estate agent for letting out my houses purely to get them advertised on Rightmove and then I did the rest. I thought using one for selling would be a similar experience, but Esale was amazing, so professional and proactive doing so much more than I was expecting. In fact they were everything one hopes high street estate agents would be but in my experience never were. So much cheaper too! I can’t thank them enough for making this such a smooth experience and even though my buyers rather dragged their feet there was always Craig at the end of the phone to give them a bit of “encouragement”. Jessica was a delight to deal with, she started me off with the photography and placing the advert on Rightmove. Someone at Esale wrote the most brilliant and completely accurate copy about the house, a combination of researching the area and being a real detective at studying the details in the photographs. Lastly thank you David for your calm approach to everything and negotiating a higher offer from my buyer. I will definitely be using Esale again.
Jessica Was An Absolute Star
Jessica was an absolute star, we had a very difficult situation and needed to resolve exchange very quickly. Jessica chased the vendors solicitor (who often went missing) until she got the result we were asking for.But here is the thing, we were the buyer, paid no money to Esale, yet they gave us fantastic customer service!We cannot recommend them enough due to there excellent customer service!
A fantastic service.
From an easy on boarding process to receiving incredible support as our sale completed, we can’t recommend Esale enough.
EsaleUK - a one stop shop offering VALUE FOR MONEY!
Esale UK is a one stop shop whether you are looking to sell or buy a house.The organisation provided full support in the purchase of a property we found on their website and were also outstanding in helping us sell our current one. The company is outstanding and truthful to their words on all grounds. The staffs - Jessica, David, Craig are fantastic following all aspect of the process and negotiating with all stakeholders involved. They all did make the process smooth and swift for us. The service is second to none and offers value for money.
Excellent service, fantastic value
I've recently sold my house through Esale and would recommend them to anyone (in fact, I have been!) I was a bit wary of using an online estate agent after hearing a few horror stories but my fears were completely unfounded. David and Jessica were professional, helpful, on-hand whenever I needed them, kept me up to date at all times and very on the ball. From what I've heard of other traditional agents, this is not the norm – and I literally saved thousands of pounds compared to using a high-street agent. I chose the more DIY option and did the viewings myself, which worked out really well as I got to meet the potential buyers and could answer any questions they had on the spot. And my house sold for asking price within 10 days! I wouldn't hesitate to use them again.
They are definitely professionals in…
They are definitely professionals in their field. They worked very hard, not laying hands and being able to return everything to me. I would like to work with them again, just because of their good attitude towards me.
Fantastic service all round, would highly recommend
When I started to think about putting my house on the market, I looked into online estate agents first. I looked at which got good reviews then emailed about 10 of them to ask about their services. Every one replied, but only esale sent a personal reply, properly tailored to my initial queries. I'd never heard of them, but rang for a chat and just loved the feel of them - they're only a small team but you'd never guess that from the service - everything was done extremely quickly and professionally, they were very flexible and open to my needs, and they were always on hand if I needed to ask anything (even if my account manager was out of the office the others all knew my details so were just as quick to help). They recommended a photographer and a conveyancing solicitor to assist (Knight Richardson) - there was no pressure whatsoever to go with these but you could get a preferential rate if you did, and both of these were also excellent and extremely easy to work with. My house sale went smoothly from beginning to end, and I really cannot fault esale's service or the support that they provided. I would highly recommend them to anyone.
Park Your Scepticism
I was sceptical about using any on line estate agent as I had always used a traditional high street one. I thought for the price I could afford to make a mistake. I selected eSale after a lot of research. A little clunky to start with but the attentive staff dealt professionally with my concerns, sold our house in short time and continue to assist us now with the chain etc.First class service for a third class price, very happy with our choice.
Simply the ONLY Estate Agents to use!
We have used Esale now 3 times. Twice to sell different properties and once to purchase a property. We have absolutely no hesitation in recommending esale as the company to choose and would use their service again in the future. The whole process for us has always been professional, reliable, contactable, efficient and nothing has ever been too much trouble. We mainly dealt with Craig whose knowledge and advice was outstanding. We cant thank the whole team, David, Richard and Jessica enough for the service they provide. They have the knack of providing a professional business whilst making you feel individually valued as a customer. Many thanks once again for the outstanding service you provide!
I found Esale so very easy to use and…
I found Esale so very easy to use and the people very helpful. They had lots of people lined up for viewing with in days and I sold it on the second day. They were available to talk to me whenever I phoned and there after care was very amazing. Thank you so much Esale until next time
Having used esale more than once I can…
Having used esale more than once I can honestly say they are the best agents we have ever dealt with. When I first went with esale I didn't know anyone that had used them, and it felt like a little bit of a gamble, but their reviews were great, as were their prices in comparison to so many others. They have been absolutely fantastic, every single time. The whole team are super friendly, and efficient. It has made the process smooth and easy every time, and I am so glad I found them. We really can't praise them enough, they are a pleasure to deal with, never any chasing on the phone, and always happy to help with things that arent necessarily their job to do. Even our buyers have commented on how great our agents were, as opposed to their own. We won't hesitate to use esale again in the future. Huge thanks to all of the team for yet another stress free sale!
I used this company after having little success with another on line company I decided to pay on completion as last time with the other company my property didn't sell so this time I done it different I spoke with David who was very polite & helpful and decided to go ahead the photographer was booked I was happy with the pictures & I sold to the first person who viewed my property I was kept up to date with everything Jessica was very helpful & polite and so was Craig, They answered all my questions professionally I would definitely use this company again and would 100% recommend them.
5 Star* ESales
We were recommended ESales by a neighbour who had used them and from our first telephone discussion to completion on our sales they were first class. Their inclusive up front option fee was unbelievably great value. From the valuation, first class photographs, uploading onto websites and even inclusion as a feature property in our local paper the ESales team were brilliant. Jess took on the role of negotiator and carried out many viewings on our behalf, she was pleasant, professional and a treat to deal with. Rich, Craig and Dave not forgetting Jess make a great team and we have no hesitation in recommending ESales as your chosen Agent.Thank you ESales.
Great team, great service.
After a few moves using High Street estate agents and never being completely satisfied, I decided to take a chance with an online company. I checked out several agents and plumped for EsaleUK because of their very precise terms of business .From start to finish they were most professional and clearly absolutely committed to helping us sell our property at a fair price and as quickly as possible. Communication between all parties involved was prompt, amicable and, most of all, efficient. Also a big bonus was the amount of money we saved, compared with using a local estate agent.We would certainly use EsaleUK again should the need arise and would unreservedly recommend them.Well done, the whole team.