Esale

Reviews 457 • Excellent 4.7

Excellent

95%

Great

4%

Average

0%

Poor

0%

Bad

1%

This is a HomeOwners Alliance summary of recent Trustpilot Reviews

An excellent experience with Esale!

An excellent experience with Esale!! I found them to be a really great estate agency (and I have used quite a few over the years) - they valued my custom extremely well which is important when you’re selling your home. They were so helpful, professional and had really good communication. They delivered a brilliant service in a a very hard property climate at the moment. Thank you Esale!

The best £4000 saving I ever made

I was dubious about selling online but the cost difference of around £4000 helped me go for it and I would recommend it for anyone! I loved how I could pick the extras I wanted, such as photos, floor plans, EPC etc but then have full say in the description and which photos were used - even able to add my own. the whole process was a piece of cake. I thought even if Esale failed to generate any interest then I could go down the high street estate agents route having only spent a small amount of money but I feel everyone looks online first these days to see what's for sale in certain areas therefore not needing an actual estate agents shop. Thank you Craig.

Excellent service

I have some apprehension about using an online estate agent, especially using a fixed fee model not based on success. However, eSale - especially Craig and Jess - were excellent from start to finish. They were responsive and professional. Their fees are great value and saved us over £10k compared to a traditional estate agent. I would highly recommend them.

Impressed from the start

We were impressed from our very first contact with Esale. Communications and responsivity were fantastic, and very refreshing compared to so many other estate agents. Esale were attentive, and proactive. They were on hand for any questions and made the sales process very straight forward. The fact they were online made things easier and more efficient, and we didn't miss having an 'in-person' estate agent experience at all.We were very impressed and would highly recommend.

This is the second time I've sold with…

This is the second time I've sold with Esale, and i couldn't be happier with their service and skills! They offer a fabulous price at a much better quality than many high street estate agents I've experienced! Can't recommend highly enough. Big thanks to Craig this time for his patience and assistance!

Jess and the team were great from start…

Jess and the team were great from start to finish. I can highly recommend using Esale. Everything was done with ease and communication was quick and efficient. I wouldn’t hesitate to use them again

In short esaleuk saved me around £6000…

In short esaleuk saved me around £6000 in estate agents fees, were really helpful and answered the phone every time I called. Efficient and highly knowledgeable they were also friendly and supportive. I would not hesitate to use them again, in fact two of my friends are now using esaleuk to market their properties.

Excellent from start to finish

Esale were brilliant from the initial enquiry stage of selling my flat, to completing. The photos, written description and communication were excellent. I found everyone so easy to deal with and honest throughout the process. This is my second sale using Esale and will definitely use them again.

A Professional, friendly & comprehensive package at an excellent price.

Initially attracted to Esale like most I suspect becasue of their competitive fee proposition which included everything we know was needed to get our property noticed in the market place. Good number and quality of photographs, floor plan, well written detailed particulars and internet listing on Rightmove and Zoopla. Excellent viewing system with online confirmation and feedback feature. We were happy to do our own viewings which for us worked well as nobody knows your property better than you. Online sales progression system but to be honest, I always think this is your Solicitors job anyway, thats what you pay THEM for. Esale staff were always friendly and helpful and just a phone call away when we needed to check anything. This was a second property that we owned. We will be selling our primary residence early next year and will be using Esale for this sale too.

Very friendly and helpful staff who…

Very friendly and helpful staff who couldn’t do more for us.I was slightly sceptical as they were the cheapest fixed price estate agent we found, but I couldn’t recommend them more, the service was exceptional and great value for money.

Great online Estate Agent

Saved so much money by using online Estate agent, the team was friendly and helpful. The account management part may need a bit of improvement as I didn’t get much update and I spent a lot of times chasing solicitors. Craig and Jessica was always helpful and the solicitor they recommended was excellent and we managed to Complete on time. I would recommend as their fees are very competitive.

I feel I should write this review about…

I feel I should write this review about my experience with Esale. I Instructed them to sell my house as I was moving with work. As soon as the advert went live my situation changed and I no longer had to move. I had paid Esale upfront and asked for a refund under their guarantee. They were very understanding and I received my money back promptly. When I do come to sell my house again I will use Esale without hesitation.

Brilliant Service

Everyone I dealt with at eSale was friendly, patient and professional. We had a very long and drawn out sale process and they were fantastic throughout. I’d previously dealt with another, more expensive, agent who lost interest as soon as the sale got complicated and told us to take our house off the market and try again some other time. Esale took a very different approach they understood our situation, gave sensible and practical advice and sold the property without any hassle. I wouldn’t hesitate to recommend them to anyone and would certainly use them again (once I’m over the stress of this move)!

Sale of Property

Very efficient and helpful service provided by all the staff at Esale. Kept in contact with me throughout the whole process of selling my property. This is the 2nd property I've sold through esale and would definitely use them again.

After very careful consideration

After very careful consideration, I decided to list my property for sale with Esale. I liked the fact that I was dealing with a good company with a small & very efficient team. No matter when I phoned or sent emails to Esale, the guys/girls at Esale always responded promptly, and in a kind & courteous manner.Everything was carried professionally, on time and in budget. Well done Esale 10/10. Highly recommended! Alan (happy client)

Eventual success selling a mobile home.

When my mother had to move into residential care, we had to sell her park home. I picked eSaleto keep costs down. It took a long time to sell the home, because of the state of the market & then because of covid. Everyone I spoke to at eSale was helpful throughout. In the summer of 2021, their was a flurry of interest, with several offers. Whatever difficulties arose, eSale's agents were always supportive. I won't hesitate to us them again or to recommend them.

Top service

Just what I wanted when selling my house, couldn't ask for anything more. The team were very polite, personable and were able to provide swift and concise answers to all my questions. Very thorough! If I ever move house again then I will be using Esale, highly recommended!

Jessica Was An Absolute Star

Jessica was an absolute star, we had a very difficult situation and needed to resolve exchange very quickly. Jessica chased the vendors solicitor (who often went missing) until she got the result we were asking for.But here is the thing, we were the buyer, paid no money to Esale, yet they gave us fantastic customer service!We cannot recommend them enough due to there excellent customer service!