Reviews 414 • Excellent 4.9
This is a HomeOwners Alliance summary of recent Trustpilot Reviews
Really Helpful and easy to deal with…
Really Helpful and easy to deal with from the photographer coming to take the pictures which were very impressive to the completion date , Dave and his colleagues were great at arranging viewings to my instructions always giving feedback and dealing with offers without constant pressure for me to drop my price so eventually the right buyer with the right offer came along , even my buyer was impressed with how helpful Esale were when running into the usual things and delays that happen when solicitors get involved , Without any doubt Esale are incredibly helpful and efficient and fantastic value for money compared to many other estate agents , especially in times like these now where everything is being done online and by phone anyway ...would recommend to anyone wanting to sell their home for sure
Brilliant customer service at a brilliant price
I sold my house using eSale three weeks ago, the process from beginning to end was very straightforward, within days of appointing them a photographer was sent out, who did a an excellent job of bringing out the 'Wow' factor, in the photos. Between eSale and myself a brilliant description of my house was written and the advert went live less than 48 hours later. Dave, Jessica, Craig and Rich had been brilliant during the whole process. A member of the team instantly contacted me by phone whenever a viewing request was made; viewings booked were also confirmed by email. If I ever needed to speak to the team they were always just a phone call away, and if busy would always return my call within a timely manner. Since my sale I have recommended two friends to them, one has already booked with them and the other is in the process of doing so. Prior to booking with eSale I did my research and read all their reviews, the majority of the reviews were praising them so much that I was wondering whether some them were fake! I took a chance and booked with them; hoping for the best, as I had paid up front! Well, I can genuinely say that following my experience I now believe that the reviews have been written by genuine customers. My house sold within weeks of being listed. I would definitely use eSale again and would like to publicly thank them for their hard work.
Competitive price offering
Competitive price offering. Helpful staff. It took a while but finnally sold my house through esale. Appreciate the effort from everyone involved.
This is the BEST online estate agent.
This was such a good service. From the first phone call to the last one today I received nothing but a friendly and efficient service. The phone was always answered promptly and I always had continuity and the agent always recognised my voice. You just don’t get this service anywhere else today! I really rate ESale, would definitely recommend. I had experience with another more we’ll known online estate agents and they were rubbish by comparison.
Why on earth would you use a high…
Why on earth would you use a high street estate agent when esale can do everything at a fraction of the cost. esale are brilliant and did a fantastic job of marketing our £850,000 property, it sold quickly where other agents had failed. We will never use a conventional estate agent ever again and suffer there extortionate costs. Jess, Dave and the team at esale are superb cannot praise them enough we saved over £9000 using esale.
Great team, great service.
After a few moves using High Street estate agents and never being completely satisfied, I decided to take a chance with an online company. I checked out several agents and plumped for EsaleUK because of their very precise terms of business .From start to finish they were most professional and clearly absolutely committed to helping us sell our property at a fair price and as quickly as possible. Communication between all parties involved was prompt, amicable and, most of all, efficient. Also a big bonus was the amount of money we saved, compared with using a local estate agent. We would certainly use EsaleUK again should the need arise and would unreservedly recommend them. Well done, the whole team.
Friendly, professional and personal service.
Friendly, professional and personal service. We highly recommend Rich, Dave, Craig and the team at Esale. What turned out to be a tricky process during the pandemic was handled extremely well. We got the outcome we needed and they moved the sale along to meet our deadline. Always available to discuss questions and options, we would definitely use them again.
A friend recommended eSale to us and…
A friend recommended eSale to us and we’re really glad we listed our flat with them. They made everything really easy - from arranging the photographer, writing the listing, providing feedback on viewings (I’ve always had to chase previous estate agents), negotiating with buyers and giving solicitors a nudge. We had a good number of viewings and everyone who came to see our flat was actually interested in seeing it. I’ve know other estate agents to persuade buyers to view a property and it’s obvious they’re not interested and wastes everyone’s time. Our sale became a little bit complicated but the eSale team were fantastic, so helpful and gave really good, sound advice. We felt like they worked really hard on our behalf. I hope we won’t be moving and that’s it now but I would recommend eSale to anyone looking for an estate agent.
David and his team were brilliant…
David and his team were brilliant throughout the sale of my flat. Very proactive, always on the ball, and quick to pick up the phone and talk to all parties when required to get solutions in place. Very highly recommended!
A great home selling experience
esale UK were absolutely fantastic in helping me sell my house. Contact was easy, everybody was fully aware of the state of play and communication excellent. Descriptions of the property and advertising on the web was very accurate. Cost of the process was extremely competitive and it felt like I was dealing with true professionals. Would recommend.
We would give 5++ if we could
We would give 5++ if we could. We experienced a very challenging move due to the chain below us and the staff at Esales fought strongly and consistently on our behalf, securing our sale and purchase efficiently, excellent communication, reliable, with clients best interests at heart. Incredible value for money, cannot fault their service and advice. They kept their heads when we were losing ours! We highly recommend this company and say thank you for all your support and help.
Absolutely brilliant, an online estate agent with a local feel
I recently sold a property with esale and would definitely use them again. The process of appointing esale was super quick and simple, from my initial enquiry I received a call the next day to discuss in more detail, but didn't feel under any undue pressure to commit. Happily I did, and everything moved swiftly from there. I was thrilled with the photographs and listing, and got viewings booked in the day after the property went on the market. Communications were excellent every step of the way. I dealt mainly with Craig and Jess, who were brilliant, but all staff I spoke to were helpful and friendly, and quick to respond to enquiries. Arranging viewings was really easy, and I got good information in advance and feedback after. I felt in very capable hands every step of the way, and I know my buyer had a great experience too. The price is amazing value, especially compared to traditional estate agents fees, but does not mean any compromise in quality or service. I have already recommended esale to family and friends and would urge anyone selling to give esale a try. Many thanks for a great experience.
Friendly and faultless
My partner and myself recently sold a property via eSale. The process was well explained on the onset and professionally handled throughout by the team. There was always someone available when needed and they were always well briefed on where we were in the process and what was required at every stage. We would have no hesitation in using eSale again and can fully recommend them to anyone else.
A really good service everyone in the office was always helpful and polite. A special thank you to Jess she was lovely to deal with and really tried to help wherever she could.
Amazing. I have sold 4 houses over the past 20 years and thought all estate agents are the same....they certainly are not. esale really went the extra mile, in particular Richard who was brilliant at ringing around and finding out what was going on up and down the chain..there were times when other estate agents in the chain actually told one of us "it's the solicitor's job to chase this up, not ours" but nothing was ever too much trouble for Richard. Our stress levels would have been a lot higher if it wasn't for always feeling he was on our side and looking out for us. He was also super helpful in the sales negotiation process, and I am genuinely not sure we would be where we are now if it wasn't for what he did for us that day! I chose esale at the time because I wanted to look for a low cost online estate agent, and was not absolutely certain that I would sell - other online agents charge the full fee, so I preferred the flexibility this company offered. I have recommended them to friends since, and would use them in future if we ever decide to sell.
Don't Be Worried Use Them!
First time I've used online estate agents to sell a property, I performed quite a lot of due diligence and Esale seemed to be the best out there. A typical High Street estate agent would have charged me £5,200 where as I paid £650 to Esale upfront including some add-ons. The people ? FAN BLOODY TASTIC, always available, always helpful, I dealt with Jessica but any of the team are simply great, an excellent online experience. If you are wondering how the keys are handed over ( I'm on the South Coast, Esale are in Harrogate!) Then they suggested I used the Key Nest system, a national network of key lockers, new owners collected from there. Can't rate eSale highly enough.
eSale - effective, efficient, friendly estate agents
eSale sold my house really quickly, for a great price, taking offers and details from buyers effectively. I paid upfront, yet still they put in the time & effort to listen and help through the process. In the end I withdraw from an onward purchase to postpone moving, still have the option to remarket again if I choose to in the next 8 months. Their staff are genuine caring human beings, and not just out for ruthless sales figures. They are worth every penny!
Having read their reviews beforehand…
Having read their reviews beforehand the Esale team came up to all expectations ... All were pleasant to deal with and well informed of where we were in the sale of our property. We chose to do all the viewings ourselves and this worked well - we were given full details of each viewer beforehand and they quickly followed up after each one.
Great online Estate Agent
When looking to sell my property I decided to try a different route from the usual high street estate agents and came across eSale, and I'm glad I did. Dave, Jessica and Craig were great and always there when I needed them. I would recommend eSale to anyone and I would use them in the future if needed.
5 Star* ESales
We were recommended ESales by a neighbour who had used them and from our first telephone discussion to completion on our sales they were first class. Their inclusive up front option fee was unbelievably great value. From the valuation, first class photographs, uploading onto websites and even inclusion as a feature property in our local paper the ESales team were brilliant. Jess took on the role of negotiator and carried out many viewings on our behalf, she was pleasant, professional and a treat to deal with. Rich, Craig and Dave not forgetting Jess make a great team and we have no hesitation in recommending ESales as your chosen Agent. Thank you ESales.