99home

Reviews 816 • Excellent 4.9

Excellent

96%

Great

2%

Average

<1%

Poor

<1%

Bad

1%

This is a HomeOwners Alliance summary of recent Trustpilot Reviews

Impeccable service throughout the process.

I had found a property online that suited my affordability. I sent a request to view the property. I was called the next day by a man with a friendly sounding voice, who asked me when I would like to attend the viewing. He told me he would meet me there. I was aiming to make the completion date before any complications would unfold in regards to stamp duty. I met withi Craig from 99home Online estate, and Craig told me as long as I follow his directions to a tee there was a possibility we would cross the line before the holiday was over. I joked with Craig that it might be my only holiday this year. I did exactly as Craig instructed and informed a broker of my situation. Craig let me know that although I had a mortgage in principle from a major lender, that was suitable for the property in question, it was a converted building, and I also earn almost half my wages from overtime, and self employed work. The broker Craig put me in touch with were helpful, and so was the conveyancing firm, who Craig had also suggested I take on. The process ran incredibly well, every piece of the puzzle fell into place, and when the deadline day came around, so did I, to receive the key from Craig. I am wonderfully grateful, and proud to be the owner of my first property. Thanks, 99home Online Estate, and Craig.

DIY and save thousands!

If you can take your own photos, write an honest but creative description and deal with enquiries, there’s no reason not to choose 99home who will list on ALL the major portals of a traditional estate agent. My advert generated a lot of interest and ultimately had several buyers. Good communication from 99 home throughout. Give them a try!

Excellent online Agency.

Excellent online Agency. It was so easy and I sold my bungalow less than a week after submitting the application. I went for the £499 option and had no problems.

Would highly recommend

First time virtually selling a property and found the whole process simple and straight forward. When calling or emailing the team, the responses were always very quick and helpful. You get an email and text message to notify of people interested in your property, to which you can quickly convert. Would definitely use 99 Home again!

As always

As always, very helpful. Always a good response from adverts.

Excellent customer experience!

I sold my home via 99Home. The experience was a rewarding one despite only paying for the basic service. Anil from their team dealt with my transaction professionally and was invaluable in ensuring that any queries were responded to within 24 hours. Thank you once again 99Home and keep up the good work!

Flexible and outstanding Service

99home provides excellent service for the money. They have many packages from that you could choose one which suit for you and best for your situation. I went for the no sale no fee. Akash from 99home worked with us from beginning and we were able to find the potential buyer within few weeks with his guidance and continues support in selling our property. I would highly recommend 99Home.

Great service from swati at 99home

I have used 99home to sell my property as i was fed up of the high prices from local estate agents and bad service. Swati at 99home has been great with helping me list and deal with buyers for my property and i feel i have received a much better service than i did with my local estate agents. I highly recommend using them and again thanks to swati for her help.

Very pleased I chose this company to sell my home

I was only introduced to this company two weeks ago from a friend. To date it has been the best piece of advice I have had this year. I went for the £499 package. I provided all the images of the house as I felt I know my house best. 99Home helped me with navigating the client dashboard making everything very easy indeed. Once everything was in place the property went live on the main house search engines just not rightmove which did concern me a little however by the following Tuesday I had three offers in hand and after some careful thought went with the offer that worked best for the buyer and ourselves. So in less than a week we have subject to all the usual legal paperwork have sold. I would like to say the buyer we chose had not given the highest offer but were in the best position to move forward and I wanted them to own my home. I would also like to say that SWATI who was my client liaison from 99home was very very helpful. I am now looking forward to concluding my sale and moving onto the next chapter in my life. Welldone 99home

Great Service - Excellent Value

Many thanks 99home and Swati for all your help and guidance listing and promoting our house. 99home offer a great service; easy to use and cost effective. Based on my experience, I have no hesitation in recommending 99home to others.

I have been using their service for 2…

I have been using their service for 2 years and I never had any issues with them. Much better than the classic estate agents. They exceeded my expectations in everything. I highly recommend them

Really helpful and efficient service

Review investigation by TrustPilot

Absolutely fantastic service

Absolutely fantastic service. I went for the £99 option to sell my home. I already had photo's & floorplan from when I had listed the property a few years ago, and the EPC from when I originally bought the property (they last for 10 years). The website and portal were easy to use and navigate. It didn't take me long to get my property listed. Swati was my advisor and was fantastic. I was emailed when anything was updated and if I had a question, my emails would get replied to quickly. I sold my house in 5 days and they helped me with all the paperwork to get the solictor 'ball' rolling! I would highly recommend, especially if you don't mind arranging the viewings etc yourself and it saves you so much money! Plus I am not a fan of conventional estate agents because they lie to get the most money out of you! :)

Great company

Very reasonable prices and advert was on all the main property sites. Staff are available to speak to with queries…….so refreshing to be able to do that! Great service throughout.

Under Offer (STC)

Under Offer (STC) Offer of the full asking price on day 6! Very happy and 99Home keeping track of sale progression for me, Conveyancing has a backlog due to recent market changes but all in hand. Thank you Anil for your support

Fantastic Service

Fantastic Service, quick responses and very friendly. Always happy to help. Would definitely recommend for the price of £99! Swati very helpful and great service.

Cut out the middle man and save £k's

Why wouldn't you use this excellent, money saving £99 option? The support service is very good and quick. The enquiries are sent to you via email and text. You can also see your enquiries on your personal Dashboard on the 99home site. My property was listed for 2 days and I accepted an offer on the 3rd day. No messing about with the "middle man" estate agent. You have TOTAL control. Highly recommended.

Does not do what it says on the tin.

Whilst it initially seems like good value for money, all is not as it seems. Our property has been missing for weeks from Rightmove and 99Home are unable to say when / if it will be restored. This is the second time this has happened. The ongoing running costs of an empty property that is NOT being advertised on Rightmove more than exceeds any notional savings by using 99Home.

Great service and value for money!

The experience has been fantastic from beginning to end. I paid around 10% of the fee that I would have been charged from a local estate agent and in my experience the service has been no less. I opted for the combo package including photos and sales progression. The photography was carried out within a week of paying and the photos were available to upload within days of being taken. I conducted the viewings myself so you receive a text when someone makes an enquiry on the website allowing me to vet individuals prior to viewing and also vetting offers etc. I dealt with Lav, Swati and Anil and I found them all excellent. I would definitely recommend them and would use them again (if I was to move again). Keep up the great work! Regards, Daniel

Perfect

Well I can’t fault 99 homes extremely helpful always attended to my needs for anything, nothing was to much trouble, Khushboo my agent went over and beyond, always kept me upto date with everything that was happening, we got to know each other very well. I’d like to think one day I will be able to thank Khushboo in person for her attentiveness she is a credit to 99 Homes Jackie