Reviews 678 • Excellent 4.9
This is a HomeOwners Alliance summary of recent Trustpilot Reviews
Harry did a good job and answered all…
Harry did a good job and answered all of my questions
Vrinda & Naresh were brilliant & helped…
Vrinda & Naresh were brilliant & helped me list my house. 10/10.
Harry Bacon was great
Harry Bacon explained everything so clearly and was so easy to work with. I recommend using him in the future.
Excellent company. Harry great to work with, would 100% recommend this company.
vrinda has been very prompt and…
vrinda has been very prompt and excellent service throughout. we will be using them again in the future.
I must say Harry was very helpful
I must say Harry was great . He replied to my emails promptly and was very helpful.
Quick & efficient service
Quick & efficient service. Naresh Asnani was extremely helpful. Thank you
Far Exceeded Expectations
Even though I didn't manage to sell my house this summer I would thoroughly recommend 99home. After my initial inquiry they quickly explained what I needed to do and what documentation I needed to send in. My property was up on the portals within a few days. Any updates or edits I made over the weeks were authorized and updated within a few hours. Request details were sent through to me within a matter of minutes, and any queries I had my emails were replied to the same day (or the following morning if I emailed of an evening). All the team were courteous and helpful at all times and I must say the service far exceeded my expectations for the 'basic' package. I really felt looked after. It has been my choice to archive the property now, coming up to more uncertainty with Brexit, but I would recommend them 100% to anyone looking to sell on a budget. Really impressed.
So / So
Whilst my experience with 99homes was relatively painless. It wasn’t completely. Our property was listed fast and efficiently, it was easy to get hold of staff, and call backs were always made when promised. However, after the listing went live I was contacted by a photographer to do the photos and the floor plan, which is fine. However this floor plan which, we seem to have paid for in our listing was never used and the one we supplied instead was. Again not the end of the world just an annoyance. But, seeing full complaint responses to customers in response to reviews is massively unprofessional. These kinds of conversations should be logged internally and be a private conversation between 99 homes and the customer following their review. Not public ally for everyone to see.
A helpful and quick response.
A helpful and quick response. I like this agent. Mike
Very helpful and better value for money…
Very helpful and better value for money than high street agent. You really dont need an agent. A good solicitor is more important. Put an ad on rightmove with 99home and do the rest yourself. You will save several thousand pounds
Prompt service from Harry
Harry Bacon has answered questions quickly and the process leading up to putting the house on the market has been seamless so far.
Harry and the team
Harry, Prithvi and the technical team have been very helpful in getting my property on the market. Their professional approach is evident. Will recommend 99homes to everyone who needs their property listed quickly. Anna
Fantastic Service! Great value!
Received excellent service from 99home at a great price! - Swati and Lav always very responsive, excellent comms and friendly. Sold my house twice within 3 months with them and generated loads of interest. Portal easy to use, to see enquiries and change details if needed. Will never go with a high street estate agent again! Highly recommended! 5 star!
Denis whichI contact regarding my request appears as very helpful, pleasant person.He gave good idea to find house for my family. I hope soon I get it.Kind regards Wanda
Denis which I contac regarding my request appears as very helpful ,pleasant person.Hi gave good idea to find house for my family .I hope soon I get it. Kind regards Wanda
Thanks to Harry
Many thanks to Harry for his quick and helpful replies to my queries.
Great site once ad up and running and…
Great site once ad up and running and delays overcome Very helpful staff, vrinda in particular
I wanted to congratulate you on the…
I wanted to congratulate you on the helpfulness and professionalism of your staff member, Harry Bacon. He made me feel 100% confident and happy that I was receiving the best possible service at all times.
Very efficient and helpful
Very efficient and helpful. Harry was very helpful in the whole process. Thoroughly recommend.
Great customer service **Naresh**
Great customer service **Naresh** Thanks