The HomeOwner Survey 2019 - Concerns, trends and how we feel about our homes

What help is there for renters? A significant proportion of renters feel Build to Rent features could improve the rental experience. These also address top renter issues. Most impactful features : • 48% no additional up-front fees (for references/ inventory checks) • 40% renting directly from a responsible company or housing provider (not private landlord/ lettings agent) • 38% properties with high quality, safety & energy efficiency standards • 37% more rental properties available/ greater choice • 36% no eviction of good tenants/ no early lease terminations • 35% longer tenancy option 3+ years • 34% no rent deposit ‘Build to Rent’ features have potential to improve rental experience We asked renters about the features of Build to Rent. This relatively new scheme offers: • longer tenancies (3 years or more), with break clauses to end the tenancy with 1 month’s notice after 6 months • certainty about the rent for the length of the tenancy, including the basis of any increase, which is linked to a formula • operates under unified ownership and provide on-site management 