The HomeOwner Survey 2019 - Concerns, trends and how we feel about our homes

78% 22% 39% 38% 36% 35% 35% 32% 32% 25% 22% 20% 19% 17% 16% 11% 10% 2% 2% Encountered problem as a renter Never had problems as a renter Problems: Difficulty getting landlord to carry out maintenance/ repairs Poor heating and ventilation (cold/ damp) Anti-social neighbours (loud, unfriendly) High up-front charges in addition to rent Poor quality of properties that you live in Limited choice of rental properties Unprofessional landlord Difficulty getting in touch/ communicating with the landlord Difficulties getting the rent deposit refunded Concern property does not meet safety/ fire safety standards No sense of community (high turnover of tenants) Short-term lease/ no security how long can live in property Unreasonable rent increases Little advanced notice of rent increases Early eviction despite being a good tenant Other Don't know Problems encountered by renters % of renters sample size: 622 4 in 10 renters have trouble getting landlords to do essential repairs