The HomeOwner Survey 2019 - Concerns, trends and how we feel about our homes

Current state of the rental experience Renting remains the only realistic option for most current renters but 78% have encountered problems including: • Almost 4 in 10 (39%) have difficulty getting their landlord to do maintenance and repairs • Almost 4 in 10 (38%) renters say they have lived in cold/ damp properties • 36% experienced anti-social neighbours and 19% have had a high turnover of tenants • 35% have been charged high up-front fees for references or inventory checks with16% claiming unreasonable rent increases and 11% saying they have received little advanced notice of rent increases • 20% worry their property does not meet general safety or fire safety standards • 17% say they have had short-term leases with no security as to how long they can live at the property and 1 in 10 renters have been evicted with no cause 78% of renters have experienced problems renting