The HomeOwner Survey 2019 - Concerns, trends and how we feel about our homes

54% 26% 23% 22% 18% 17% 15% 13% 12% 12% 10% 8% 5% 5% 3% Experienced problems as leaseholder High cost of works & mgt fees for repairs and improvements No control over what major works are done Unfair service charges management company Difficulty getting necessary works done Lack of transparency from freeholder re costs Difficulty finding/ communicating with freeholder Unfair admin charges and permission fees High costs of buildings insurance /commission fees High costs & complex to extend lease/buy freehold Escalating ground rents Lease issues negatively affecting property value Difficulty getting permission for major improvements Disputes with fellow leaseholders/ no way to resolve Other Leasehold problems % of leaseholders with problem... 54% of leaseholders experience difficulties