Ask an expert
Homeowners are often confronted with complex – and very expensive – problems that they have never experienced before. Knowing what to do can be nail-bitingly confusing. Members can send in their questions for an expert response within 48 hours. As a member, you can ask up to five questions a year.
Want a tailored answer to your question? Join us today
Members can email email@example.com with your question. Here are just some of the questions our experts have been able to help members with….
I am managing/improving
Should we build a new house in our garden or extend?
What are the planning restrictions faced by a member wanting to make the most out of her property
How do I tell when I need to replace my roof?
Our expert discusses the pros and cons of this expensive home improvement
Getting planning permission for a new build home
Simon Wallis of Savills takes our members through the first steps to building an eco home
Our neighbours have built a balcony over our skylight
How to tackle inconsiderate neighbours
Legally splitting up a property
Our legal expert answers a member’s query about splitting the deeds of a home being turned into two flats
Moving a drain on your own land
Our expert explains how a drain can put an end to that dream extension and how to get round them
How do I object to a planning application?
Don’t like what you see? Don’t just stand there, do something about it
I’m worried about my interest-only mortgage expiring in January 2014
Is a financial time-bomb about to go off in you home? Find out how to defuse it
Maintaining garden walls and fences – who pays?
A serious bone of contention for many, our expert provides some legal clarity
When do I pay my builder?
Saving our member from dodgy practices our expert discusses paying builders
I’m worried about a wall in the attic – it’s cracked and moving
Is it subsidence or previous work that is causing the cracks?
I am selling
My house is in poor condition and won’t sell
Our member has lost his buyer due to structural issues. We advise on next steps.
Struggling with the mortgage and in negative equity. Can I sell?
See what our mortgage expert David Hollingworth has to say
Do I have to pay estate agents fees when I sold the house?
A member’s tricky situation solved by our expert
If I switch estate agents will I still have to pay commission to my old one?
Our member want to leave her ineffective estate agent but she’s worried she will have to pay twice
Trouble selling my home
Should our member consider a bridging loan to buy a home while their current one won’t sell
Problems with buyer’s mortgage
A house seller’s nightmare: what to do when a buyers fall through
I am buying
Can I use my maintenance payments to get a mortgage?
Our mortgage expert helps one member wanting to move her children out of rented accomodation
Do I need a mortgage agreement in principle or can it damage my credit rating?
Our mortgage expert explains all…
How do I know if there’s a sewage pipe under the house I want to buy?
Our expert gives our member the down low on sewage pipes
Our expert explains best practice in the case of a gazumping
Should we get a full buildings survey?
Will a full buildings survey affect my mortgage valuation?
Can I lower my offer on the home I want to buy?
Oona has made an offer but thinks it’s too high but is worried she can’t walk away
How do I know third party offer is for real, and not the agent trying it on?
A member is worried the agent is lying to them to get them to increase their offer
Can my mortgage valuation surveyor be influenced by the estate agent?
Find out what advice we give to a member worried about independence of their surveyor
This service is to provide information only and does not constitute legal or professional advice. The legal stuff is here.